investigation. (a) Notwithstanding any other provision to the contrary, immediately upon initiating an investigation of a parent or other person having legal custody of a child, the department shall, upon first contact with the individual, provide the individual with a copy of A Parent's Guide to Working with Child Protective Services (Guide). e (b) The Guide shall include a short and plain statement to include, but not be limited to, the following: (1) Steps that the department will take to investigate signs of abuse and neglect; (2) Steps that may need to be taken to make a safer or healthier home for the child; (3) An overview of the court process; (4) The confidentiality of maltreatment reports and case appeals; (5) Child visitation; and (6) Case appeals.
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