West Virginia Code § 46B-8-3

Civil actions by Attorney General
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(a) After demand, the Attorney General may bring a civil action against a dealer for making
or collecting charges in excess of those permitted by this chapter. If the court finds that an
excess charge has been made, the court shall order the respondent to refund to the
consumer the amount of the excess charge. If a dealer has made an excess charge in a
deliberate violation of or in reckless disregard for this chapter or if a dealere has refused to
refund an excess charge within a reasonable time after demand by the consumer or the
Attorney General, the court may also order the respondent to pay to thre consumer a civil
penalty in an amount determined by the court not in excess of ten times the amount of the
excess charge. Refunds and penalties to which the consumer is entitled pursuant to this
subsection may be set off against the consumer's obligation. If a consumer brings an action
against a dealer to recover an excess charge or civil penaltyt, an action by the Attorney
General to recover for the same excess charge shall be stayed while the consumer's action is
pending and shall be dismissed if the consumer's action is dismissed with prejudice or
results in a final judgment granting or denying the consumer's claim. No action pursuant to
this subsection may be brought more than one year after the time the excess charge was
made. If the dealer establishes by a preponderance of evidence that a violation is
unintentional or the result of a bona fide error, no liability to pay a penalty shall be imposed
under this subsection.
(b) The Attorney General may bring a civil action against a dealer to recover a civil penalty
for willfully violating this chapeter and if the court finds that the defendant has engaged in a
course of repeated and willful violations of this chapter, it may assess a civil penalty of no
more than $5,000. No cLivil penalty pursuant to this subsection may be imposed for violations
of this chapter occurring more than four years before the action is brought.

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