West Virginia Code § 11-1A-13

Assurance of fair treatment
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The Tax Commissioner shall require that his employees and any designated agent visit each
parcel of land to be reappraised and perform other functions to assure a competent
appraisal.
Upon any visit to land, no such employee, agent or employee of the agent shall enter into a
dwelling house or the curtilage thereof, if any, unless the employee or agent shall give
written notice to an adult person then present of the right of residents thereof to refuse such
entry, nor insist upon entry upon any other land except at reasonable times, nor in any
manner harass a person for refusing such entry or refusing entryu at an unreasonable time,
nor in any other manner intentionally harass or abuse any person incident to any such visit.
The Tax Commissioner shall assure that his employees and agents afford to all taxpayers
before he certifies the reappraisal reasonable opportunity to review and comment in writing
upon the accuracy of all real property descriptions and other reappraisal property listings
and use reasonable means to resolve differences inl such descriptions and listings, including
informal hearings, reinspections where indicasted, and written notice to any aggrieved
taxpayer of the results of such review.
Failure to comply with requirementsg of this section shall not be construed to invalidate a
reappraisal value once determined and certified by the commissioner but upon any appeal or
review of such certified reappraisal any evidence obtained in violation of the requirements of
this section may be excluded unless corroborated.
The Tax Commissioner shall assure that his employees and agents maintain written records
of all changes made in property descriptions or values by reason of informal reviews with
taxpayers and all visits to land, including the dates thereof, names of participating persons
present and a fair summary of the reasons for any changes. Such records shall be subject to
inspection and production in any consideration of the propriety of the appraised value and
mayW be admissible in evidence if otherwise probative upon the issue under consideration.

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