West Virginia Code § 11-15B-28

Confidentiality and privacy protections under Model I
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(a) Purpose. -- The purpose of this section is to set forth the policy of this state for the
protection of the confidentiality rights of all participants in the streamlined sales and use tax
administration and collection system and of the privacy interests of consumers who deal with
Model I sellers.
(b) Certain terms defined. -- As used in this section:
(1) The term "confidential taxpayer information" means all information that is protected
under section five-d, article ten of this chapter; u
(2) The term "personally identifiable information" means information that identifies a person;
and
(3) The term "anonymous data" means information that does not identify a person.
(c) Certified service providers. -- With very limited exceptions, a certified service provider
shall perform its tax calculation, remittance and reporting functions without retaining the
personally identifiable information of consumers.
(d) Certification of service providers. -- The governing board may certify a service provider
only if that certified service provider certifies that:
(1) Its system has been designed and tested to ensure that the fundamental precept of
anonymity is respected;L
(2) That personally identifiable information is only used and retained to the extent necessary
for the administration of Model I with respect to exempt purchasers and proper
identification of taxing jurisdictions;
(3) WIt provides consumers clear and conspicuous notice of its information practices, including
what information it collects, how it collects the information, how it uses the information, how
long, if at all, it retains the information and whether it discloses the information to member
states. This notice is satisfied by a written privacy policy statement accessible by the public
on the official website of the certified service provider;
(4) Its collection, use and retention of personally identifiable information is limited to that
required by the states that are members of the Streamlined Sales and Use Tax Agreement to
ensure the validity of exemptions from taxation that are claimed by reason of a consumer's
status or the intended use of the goods or services purchased and for documentation of the
correct assignment of taxing jurisdictions; and
(5) It provides adequate technical, physical and administrative safeguards as to protect
personally identifiable information from unauthorized access and disclosure.
(e) State notification of privacy policy. -- The Tax Commissioner shall provide public
notification to consumers, including their exempt purchasers, of this state's practices
relating to the collection, use and retention of personally identifiable information.
(f) Destruction of confidential information. -- When any personally identifiable information
that has been collected and retained by the Tax Commissioner is no longer required for the
purposes set forth in subdivision (4), subsection (d) of this section, the inforemation shall no
longer be retained by the Tax Commissioner.
(g) Review and correction by individuals. -- When personally identifiable information
regarding an individual is retained by or on behalf of the Tax Coummissioner, the
commissioner shall provide reasonable access by an individual to his or her own information
in the commissioner's possession and a right to correct any itnaccurately recorded
information.
(h) Discovery by other persons. -- If anyone other than the individual, or a person authorized
in writing by the individual, or by controlling law seleks to discover personally identifiable
information, the Tax Commissioner shall makes a reasonable and timely effort to notify the
individual of the request.
(i) Enforcement. -- This privacy policgy shall be enforced by the Tax Commissioner or the
Attorney General of this state.
(j) This section shall not be interpreted as limiting or abrogating any other statutory or
regulatory provision of this state regarding the collection, use and maintenance of
confidential taxpayer information, which provisions remain fully applicable and binding. This
section and the Streamlined Sales and Use Tax Agreement do not enlarge or limit the
authority of this state to:
(1) Conduct audits or other reviews as provided under the Streamlined Sales and Use Tax
Agreement and state law;
(2) Provide records pursuant to the Freedom of Information Act, disclosure laws with
governmental agencies or other laws or regulations;
(3) Prevent, consistent with state law, disclosures of confidential taxpayer information;
(4) Prevent, consistent with federal law, disclosures or misuse of federal return information
obtained under a disclosure agreement with the Internal Revenue Service; or
(5) Collect, disclose, disseminate or otherwise use anonymous data for governmental
purposes.
(k) Service provider's confidentiality policy may be more restrictive. -- This privacy policy
does not preclude the governing board from certifying a certified service provider whose
privacy policy is more protective of confidential taxpayer information or personally
identifiable information than is required by the agreement or the laws of this state.

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