Nevada Code § 232.359

System to provide nonemergency information and referrals concerning health, welfare, human and social services: Establishment; requirements
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1. The Department, in collaboration with
any state or local agencies or community-based organizations which provide
information and referral services concerning health, public assistance, human
and social services and any group established by the Governor to implement a
statewide information and referral system concerning health, public assistance,
human and social services, shall establish and maintain a statewide information
and referral system to provide nonemergency information and referrals to the
general public concerning the health, public assistance, human and social
services provided by public or private entities in this State. The system must:
(a) Integrate any information and referral
systems previously established by state agencies, local agencies or
community-based organizations with the system established pursuant to this
section;
(b) Be the sole system in this State which is
accessible to a person by dialing the digits 2-1-1 and which provides
nonemergency information and referrals to the general public concerning the
health, public assistance, human and social services provided by public or private
entities in this State;
(c) Be accessible to a person using the public
telephone system by dialing the digits 2-1-1;
(d) Include information concerning
service-connected disabilities and diseases, including, without limitation,
diseases presumed to be service-connected pursuant to 38 C.F.R. 3.303 to
3.344, inclusive;
(e) Except as otherwise provided in paragraph
(f), include information that is updated periodically; and
(f) Include information concerning the licensing
status of any entity licensed pursuant to chapter
449 or 449B of NRS that is reviewed and
updated at least quarterly.
2. In establishing the statewide
information and referral system, the Department, any state or local agencies or
community-based organizations which provide information and referral services
concerning health, public assistance, human and social services and any group
established by the Governor to implement a statewide information and referral
system concerning health, public assistance, human and social services shall
consult with representatives of:
(a) The Public Utilities Commission of Nevada;
(b) Telephone companies which provide service
through a local exchange in this State;
(c) Companies that provide wireless phone
services in this State;
(d) Existing information and referral services
established by state agencies, local agencies or community-based organizations;
(e) State and local agencies or other
organizations that provide health, public assistance, human and social
services;
(f) Nonprofit organizations; and
(g) Such other agencies, entities and
organizations as determined necessary by the Department, any state or local
agencies or community-based organizations which provide information and
referral services concerning health, public assistance, human and social
services or any group established by the Governor to implement a statewide
information and referral system concerning health, public assistance, human and
social services.
3. The Public Utilities Commission of
Nevada, each telephone company which provides service through a local exchange
in this State and each company that provides wireless phone services in this
State shall cooperate with the Department, any state or local agencies or
community-based organizations which provide information and referral services
concerning health, public assistance, human and social services and any group
established by the Governor to implement a statewide information and referral
system concerning health, public assistance, human and social services in the
establishment of the statewide information and referral system.

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