Maryland Code § GP-1-404

Section GP-1-404
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(a) (1) In this section the following words have the meanings indicated.
(2) "Delivery by electronic means" means the delivery of a notice or
communication by a unit to an e-mail address at which an individual has consented
to receive notices or communications from the unit.
(3) "Disabled person" has the meaning stated in § 13-101 of the
Estates and Trusts Article.
(4) "Guardian of the person" means a guardian of the person of a
disabled person appointed under Title 13, Subtitle 7, Part II of the Estates and Trusts
Article.
(5) "Unit" means an executive agency, a department, a board, a
commission, or any other instrumentality of the State.
(b) (1) This section applies only to a notice or communication that is
required to be delivered by first-class mail.
(2) This section does not apply to any notice or communication:
(i) from a unit in the Judicial Branch of State government;
(ii) regarding eligibility, benefits, or services for a medical
assistance program established under Titles 7, 10, 14, or 15 of the Health - General
Article; or
(iii) that is required to be delivered by certified or registered
mail.

(c) Subject to subsection (e) of this section, a unit may deliver by electronic
means instead of by first-class mail a notice or communication to an individual if the
unit meets the requirements of:
(1) the federal 21st Century Communications and Video Accessibility
Act; and
(2) Title 21, Subtitle 1 of the Commercial Law Article in obtaining
the individual's consent to have notices or communications sent to that individual by
electronic means.
(d) A notice or communication delivered in accordance with subsection (c)
of this section shall be considered equivalent to delivery by first-class mail.
(e) (1) A unit may deliver a notice or communication to an individual by
electronic means under this section only if the individual has affirmatively consented
to delivery by electronic means instead of by first-class mail and has not withdrawn
the consent.
(2) If a provision requiring a unit to deliver notice or communication
to an individual expressly requires the recipient to verify or acknowledge receipt of
the notice or communication, the unit may deliver the notice or communication by
electronic means only if the method used provides a means for the individual to
electronically verify or acknowledge receipt of the notice or communication.
(f) (1) Before an individual consents to receive notices or
communications from a unit by electronic means instead of by first-class mail, the
unit shall provide to the individual a clear and conspicuous statement informing the
individual of:
(i) any right or option of the individual to have the notices or
communications provided or made available by the unit in paper or another
nonelectronic form;
(ii) the individual's right to withdraw consent to have notices
or communications from the unit delivered by electronic means, including
information on how the individual may withdraw consent;
(iii) any conditions or consequences imposed on the individual
if the individual withdraws consent;
(iv) whether the individual's consent applies:

1. only to notices or communications related to a
particular transaction; or
2. to identified categories of notice or communications
from the unit that may be delivered by electronic means;
(v) how an individual who consents to delivery of a notice or
communication by electronic means may obtain a paper copy of the notice or
communication;
(vi) how the individual can update their contact information;
and
(vii) the hardware and software requirements for access to and
retention of a notice or communication delivered by electronic means.
(2) When an individual gives a unit consent to deliver notices and
communications by electronic means instead of by first-class mail, the individual
shall confirm the consent electronically, in a manner that reasonably demonstrates
that the individual can access the information in the electronic form that the unit
uses to give notices or communications.
(3) If the hardware or software requirements needed to access or
retain a notice or communication delivered by electronic means change in a way that
creates a material risk that an individual will not be able to access or retain a
subsequent notice or communication to which the consent applies, the unit shall
provide to the individual:
(i) a statement setting forth the revised hardware and
software requirements for access to and retention of a notice or communication
delivered by electronic means; and
(ii) a copy of the statement required under paragraph (1) of
this subsection.
(g) (1) A withdrawal of consent by an individual under this section:
(i) shall be effective within a reasonable period of time after
the unit receives the notice of the withdrawal of consent from the individual; and
(ii) does not affect the legal effectiveness, validity, or
enforceability of a notice or communication delivered by electronic means to the
individual before the withdrawal of consent is effective.

(2) Failure to comply with subsection (f)(3) of this section may be
treated, at the election of the individual, as a withdrawal of consent for purposes of
this section.
(h) A unit that provides delivery of notices or communications by electronic
means under this section shall:
(1) establish a process for a guardian of the person of a disabled
person to:
(i) withdraw the disabled person's consent to have notices or
communications from the unit delivered by electronic means; and
(ii) request that notices and communications regarding the
disabled person be delivered to the guardian of the person; and
(2) provide notice of the process on the unit's website.
(i) Nothing in this section may be interpreted to:
(1) require a unit to deliver notices or communications by electronic
means instead of by first-class mail; or
(2) affect policies, procedures, systems, or protocols for the delivery
of notices or communications by electronic means implemented by a unit under any
other provision of law.

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