Sec. 21. The office shall make available independent legal counsel for the state ombudsman for the following: (1) Representation of the state ombudsman against a lawsuit or other legal action that is brought or threatened to be brought against the state ombudsman in connection with the state ombudsman's performance of the state ombudsman's official duties of the state long term care ombudsman program. (2) Advice and counsel for the state ombudsman in protecting a resident's rights. (3) The drafting of rules, policies, and procedures for the operation of the state long term care ombudsman program. (4) Advice concerning complaint resolution of complex cases.
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