(1) As used in this section: (a) "Borrower" means a person liable under an evidence of debt constituting a residential mortgage loan. (b) "Evidence of debt" has the meaning set forth in section 38-38-100.3 (8). (c) "Holder" means the holder of an evidence of debt constituting a residential mortgage loan. (d) "Residential mortgage loan" has the meaning set forth in section 12-10-702 (21). (e) (I) "Servicer" means a person who collects, receives, or has the right to collect or receive payments on behalf of a holder, including payments of principal, interest, escrow amounts, and other amounts due on obligations due and owing to the holder. (II) "Servicer" includes: (A) The person or entity to whom payments are to be sent, as listed on the most recent billing statement or payment coupon provided to the borrower; or (B) A subsidiary, affiliate, or assignee of a servicer, however designated, including a person designated as a subservicer. (2) A servicer to whom servicing rights for a residential mortgage loan have been sold or transferred by the holder or by a predecessor servicer is subject to, and shall honor, the borrower's acceptance, prior to the sale or transfer of servicing rights, of any offer previously made by the holder or predecessor servicer in connection with a modification of a residential mortgage loan. (3) At the time of the transfer or sale of servicing rights for a residential mortgage loan, the transferor or seller shall inform the buyer or transferee of the servicing rights whether a loan modification is pending. (4) A contract for the transfer or sale of servicing rights for a residential mortgage loan must obligate the successor servicer to: (a) Accept and continue processing any pending loan modification requests; and (b) Honor any trial and permanent loan modification agreements entered into by the prior servicer.
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