(a) All prospective providers shall complete an in-person provider orientation at the time of enrollment, as developed by the department, in consultation with counties, which shall include, but is not limited to, all of the following: (1) The requirements to be an eligible IHSS provider. (2) A description of the IHSS program. (3) The rules, regulations, and provider-related processes and procedures, including timesheets. (4) The consequences of committing fraud in the IHSS program. (5) The Medi-Cal toll-free telephone fraud hotline and internet website for reporting suspected fraud or abuse in the provision or receipt of supportive services. (6) The applicable federal and state requirements regarding minimum wage and overtime pay, including paid travel time and wait time, and the requirements of Section 12300.4. (b) In order to complete provider enrollment, at the conclusion of the provider orientation, all applicants shall sign a statement specifying that the provider agrees to all of the following: (1) The prospective provider will provide to a recipient the authorized services. (2) The prospective provider has received a demonstration of, and understands, timesheet requirements, including content, signature, and fingerprinting, when implemented. (3) The prospective provider shall cooperate with state or county staff to provide any information necessary for assessment or evaluation of a case. (4) The prospective provider understands and agrees to program expectations and is aware of the measures that the state or county may take to enforce program integrity. (5) The prospective provider has attended the provider orientation and understands that failure to comply with program rules and requirements may result in the provider being terminated from providing services through the IHSS program. (c) The county shall indefinitely retain this statement in the providerâs file. Refusal of the provider to sign the statement described in subdivision (b) shall result in the provider being ineligible to receive payment for the provision of services and participate as a provider in the IHSS program. (d) All of the following shall apply to the provider orientation described in subdivision (a): (1) (A) The orientation shall be an onsite orientation that all prospective providers shall attend in person. (B) (i) If the state or local public health agency issues an order limiting the size of gatherings, a county may hold a series of smaller in-person orientations that meet the same criteria specified in this section. A county is not required to hold an orientation in which prospective providers attend in person if the state or local health agency issues an order that prevents the in-person orientation from occurring. (ii) If an orientation is not required to be held in person pursuant to clause (i), the county shall hold an orientation that is in person within 30 calendar days of the date that the public health order restrictions are lifted. Counties or IHSS public authorities may provide a written attestation to the recognized employee organization if public health conditions cause staffing or facility challenges that cause delays, and such an attestation will result in a one-time extension of 15 calendar days for the return to in-person orientations. (C) The requirement for the orientation to be held in person and prospective providers to attend the orientation in person shall not apply if parties to a collective bargaining agreement expressly agree to waive that requirement and have a negotiated alternative method for the provision of the orientation. (2) Prospective providers may attend the onsite orientation only after completing the application for the IHSS provider enrollment process described in subdivision (a) of Section 12305.81. (3) Any oral presentation and written materials presented at the orientation shall be translated into all IHSS threshold languages in the county. (4) (A) Representatives of the recognized employee organizat
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