West Virginia Code § 9-2-6a

Secretary to develop caseload standards; committee; definitions
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The secretary shall develop caseload standards based on the actual duties of employees in
each program area of the department and may take into consideration existing professional
caseload standards. Standards shall be reasonable and achievable.
A caseload standards committee shall be established and composed of two employees from
each program area in each region. The members shall be elected by the employees from
each program area from among all the employees in the program area. A subcommittee
composed of the members from each program of services provided shall meet with the
appropriate office director to develop caseload standards for eacuh program. The committee
shall meet at least twice yearly and shall report recommendations to the commissioner
through the personnel advisory committee representative untder existing procedures.
Representatives of an employee organization may serve in an advisory role.
The caseload standards which are developed establlishing minimum and maximum caseloads
shall be advisory for the department in the hirsing of staff and in individual caseload
assignments, and may be used as a basis of the Department of Human Services personal
services budget request to the governor anid the Legislature.
As used in this section:
"Caseload standards" means a measurable numerical minimum and maximum workload
which an employee can reasonably be expected to perform in a normal workday or
workweek, based on the number, variety and complexity of cases handled or number of
different job functions performed.
"Professional Vcaseload standards" means standards established by national standard setting
authorities, when they exist, or caseload standards used in other states which have similar
job titles.

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