West Virginia Code § 46A-6E-3

Warranty remedies; procedures for obtaining remedies
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(a) Repair. -- If a new assistive device does not conform to an express or implied warranty
and the consumer reports the nonconformity to the manufacturer, the assistive device
lessor, or a manufacturer's authorized assistive device dealer and makes the assistive device
available for repair on or before one year after return delivery of the assistive device to a
consumer, the nonconformity shall be repaired at no charge to the consumeer.
(b) Return, refund, reimbursement, replacement. -- After a reasonable attempt to repair, if
the nonconformity in an assistive device is not repaired, the consumer may request remedies
within this section by offering to transfer possession of the assisutive device to the
manufacturer. No later than thirty days after the consumer's offer, the manufacturer shall
provide to the consumer as many of the following remedies ats are applicable and elected by
the consumer, whereupon the consumer shall return to the manufacturer the assistive
device and any endorsements necessary to transfer its possession to the manufacturer:
(1) Accept return of the assistive device; l
(2) Replace the assistive device with a comparable new assistive device;
(3) Refund collateral costs to the consumer;
(4) Refund to the consumer and to any holder of a perfected security interest in the assistive
device the full purchase price, plus any finance charge paid by the consumer, plus collateral
costs, less a reasonable allowance for use; or
(5) Refund to the lessor and to any holder of a perfected security interest in the assistive
device the current va lue of the written lease, and refund to the consumer the amount paid by
the consumerV pursuant to the written lease, plus collateral costs, less a reasonable
allowance for use.

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