West Virginia Code § 33-6D-3

Permissible referrals; freedom of choice; payment of costs at prevailing
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market rates.
(a) Nothing contained in this article prohibits any insurer, agent or adjuster from providing
to an insured or claimant a list that includes the names of automobile glass companies or
locations that are reasonably close and convenient to the insured or claimant, and with
which the insurer may have made special arrangements with respect to autoemobile glass
prices or services.
(b) If an insurer, agent or adjuster provides an insured or claimant with a list of automobile
glass companies or locations, such insurer, agent or adjuster shaull advise the insured or
claimant that he or she may use any other automobile glass company or location of his or her
choice. t
(c) All insurers shall fully and promptly pay the cost of automobile glass replacement or
repair services or products from any nonlisted automobile glass company or location, less
any applicable deductible amount payable by the inlsured according to the terms of the
insurance policy, at no less than the prevailings market price charged by other automobile
glass companies or locations providing comparable services or products in the same
geographic area within the state.
(d) No automobile glass company or location may waive insurance deductibles or offer
rebates, discounts or other incentives for automobile glass repair which is being reimbursed
by insurance. An insurer may limit payment of all glass claims to a glass company or location
that has violated this provision to the lowest competitive price. The glass company or
location may not seek reimbursement for any amounts not paid directly from the insured or
claimant.

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