West Virginia Code § 33-25D-11

Evidence of coverage; review of enrollee records; charges for limited
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health services; cancellation of contract by enrollee.
(a)(1) Every enrollee is entitled to evidence of coverage in accordance with this section. The
prepaid limited health service organization or its designated representative shall issue the
evidence of coverage.
(2) No evidence of coverage, or amendment thereto, shall be issued or delivered to any
person in this state until a copy of the form of the evidence of coverage, or amendment
thereto, has been filed with and approved by the commissioner.
(3) An evidence of coverage shall contain a clear, concise and complete statement of:
(A) The limited health service and the insurance or other benefits, if any, to which the
enrollee is entitled; a
(B) Any exclusions or limitations on the service, kinld of service, benefits, or kind of benefits,
to be provided, including any copayments;
(C) Where and in what manner information is available as to how a service may be obtained:
Provided, That with respect to any limited health service for which inpatient services,
hospital surgical services or emergency services are provided, the evidence of coverage shall
contain a definition of inpatient services, hospital surgical services or emergency services,
respectively; describe procedures for determination by the prepaid limited health service
organization of whether the services qualify for reimbursement as inpatient services,
hospital surgical services or emergency services; and contain specific examples of situations
in which the services would be made available;
(D) The total aVmount of payment and copayment, if any, for the limited health service and
the indemnity or service benefits, if any, which the enrollee is obligated to pay with respect
to individual contracts, or an indication whether the plan is contributory or noncontributory
with respect to group certificates;
(E) A description of the prepaid limited health service organization's method for resolving
enrollee grievances; and
(F) The following exact statement in bold print:
"Each subscriber or enrollee, by acceptance of the benefits described in this evidence of
coverage, consents to the examination of his or her medical records for purposes of
utilization review, quality assurance and peer review by the prepaid limited health service
organization or its designee."
(4) Any subsequent approved change in an evidence of coverage shall be issued to each
enrollee.
(5) A copy of the form of the evidence of coverage to be used in this state, and any
amendment thereto, is subject to the filing and approval requirements of subdivision (2),
subsection (a) of this section, unless the commissioner promulgates a rule dispensing with
this requirement or unless it is subject to the jurisdiction of the commissioner under the laws
governing health insurance or hospital, medical, dental or health service corporations, in
which event the filing and approval provisions of those laws apply. To the extent, however,
that those provisions do not apply the requirements in subdivision (3), subseection (a) of this
section, are applicable.
(b)(1) Premiums for each limited health service offered may be established in accordance
with actuarial principles: Provided, That premiums may not be excessive, inadequate, or
unfairly discriminatory. A certification by a qualified independent actuary shall accompany a
rate filing for each limited health service offered and shall cetrtify that:
(A) The rates are neither inadequate nor excessive nor unfairly discriminatory;
(B) That the rates are appropriate for the classes olf risks for which they have been
computed; s
(C) Provide an adequate description of thei rating methodology showing that the
methodology follows consistent and gequitable actuarial principles; and
(D) The rates being charged are actuarially adequate to the end of the period for which rates
have been guaranteed.
(2) In determining whether the charges are reasonable, the commissioner shall consider
whether the prepaid limited health service organization has:
(A) Made a vigVorous, good faith effort to control rates paid to limited health service
providers;
(B) Established a premium schedule, including copayments, if any, which encourages
enrollees to seek out preventive limited health services; and
(C) Made a good faith effort to secure arrangements whereby the limited health service can
be obtained by subscribers from local providers to the extent that the providers offer the
services.
(c) Rates for a particular limited health service are inadequate if the premiums derived from
the rating structure, plus investment income, copayments, and revenues from coordination
of benefits and subrogation, fees-for-service and reinsurance recoveries are not set at a level
at least equal to the anticipated cost of benefits for the limited health service during the
period for which the rates are to be effective and the other expenses which would be
incurred if other expenses were at the level for the current or nearest future period during
which the prepaid limited health service organization is projected to make a profit. For this
analysis, total investment income added to premiums, copayments and revenues from
coordination of benefits and subrogation, fees-for-service and reinsurance recoveries with
respect to all limited health services offered may not exceed three percent of the prepaid
limited health service organization's total projected revenues.
(d) The commissioner shall within a reasonable period approve any form if the requirements
of subsection (a) of this section are met and any schedule of charges if the requirements of
subsections (b) and (c) of this section are met. It is unlawful to issue the forme or to use the
schedule of charges until approved. If the commissioner disapproves of the filing, he or she
shall notify the filer promptly. In the notice, the commissioner shall spercify the reasons for
his or her disapproval and the findings of fact and conclusions which support his or her
reasons. A hearing will be granted by the commissioner within forty-five days after a request
in writing, by the person filing, has been received by the commission. If the commissioner
does not disapprove any form or schedule of charges within tsixty days of the filing of the
forms or charges, they are approved.
(e) The commissioner may require the submission of whatever relevant information in
addition to the schedule of charges which he or she considers necessary in determining
whether to approve or disapprove a filing madse pursuant to this section.
(f) An individual enrollee may cancel a contract with a prepaid limited health service
organization at any time for any reagson: Provided, That a prepaid limited health service
organization may require that the enrollee give thirty days advance notice: Provided,
however, That an individual enerollee whose premium rate was determined pursuant to a
group contract may cancel a contract with a prepaid limited health service organization
pursuant to the terms ofL that contract.

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