West Virginia Code § 33-25A-17a

Quality assurance
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(a) Each health maintenance organization shall have in writing a quality assurance program
that describes the program's objectives, organization and problem solving activities.
(b) The scope of the quality assurance program shall include, at a minimum:
(1) Organizational arrangements and responsibilities for quality management and
improvement processes;
(2) A documented utilization management program;
(3) Written policies and procedures for credentialing and recredentialing physicians and
other licensed providers who fall under the scope of authority of the health maintenance
organization; a
(4) A written policy that addresses enrollee's rights and responsibilities;
(5) The adoption of practice guidelines for the use of preventive health services; and
(6) Any other criteria deemed necessary by the commissioner.
(c) As a condition of doing business in this state, each health maintenance organization
which has been in existence foer at least three years shall apply for and submit to an
accreditation examination to be performed by a nationally recognized accreditation and
review organization appLroved by the commissioner. The accreditation and review
organization must be experienced in health maintenance organization activities and in the
appraisal of medical practice and quality assurance in a health maintenance organization
setting: Provided, That in those instances where a health maintenance organization has
timely applied for and reasonably pursued an accreditation examination, but the examination
has not been completed, the health maintenance organization may, upon compliance with all
othWer provisions of this article, engage in business in this state upon submission of proof to
the commissioner of its application for review.
(d) Within thirty days of receipt of the written report of the accreditation and review
organization by the health maintenance organization, the health maintenance organization
shall submit a copy of this report to the commissioner.
(e) This section shall become effective on May 1, 1998.

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