West Virginia Code § 33-25A-15

Agent licensing and appointment required; regulation of marketing
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(1) Health maintenance organizations are subject to the provisions of article twelve of this
chapter.
(2) With respect to individual and group contracts covering fewer than twenty-five
subscribers, after a subscriber signs a health maintenance organization enrollment
application and before the health maintenance organization may process the application
changing or initiating the subscriber coverage, each health maintenance organization must
verify in writing, in a form prescribed by the commissioner, the intent and desire of the
individual subscriber to join the health maintenance organizationu. The verification shall be
conducted by someone outside the health maintenance organization marketing department
and shall show that: t
(a) The subscriber intends and desires to join the health maintenance organization;
(b) If the subscriber is a Medicare or Medicaid recilpient, the subscriber understands that by
joining the health maintenance organization hse or she will be limited to the benefits
provided by the health maintenance organization, and Medicare or Medicaid will pay the
health maintenance organization for the suibscriber coverage;
(c) The subscriber understands the applicable restrictions of health maintenance
organizations especially that he or she must use the health maintenance organization
providers and secure approval from the health maintenance organization to use health care
providers outside the plan; and
(d) If the subscriber is a member of a health maintenance organization, the subscriber
understands that he or she is transferring to another health maintenance organization.
(3) The health maintenance organization shall not pay a commission, fee, money or any other
form of scheduled compensation to any health insurance agent until the subscriber's
application has been processed and the health maintenance organization has confirmed the
subscriber's enrollment by written notice in the form prescribed by the commissioner. The
confirmation notice shall be accompanied by the evidence of coverage required by section
eight of this article and shall confirm:
(a) The subscriber's transfer from his or her existing coverage (i.e. from Medicare, Medicaid,
another health maintenance organization, etc.) to the new health maintenance organization;
and
(b) The date enrollment begins and when benefits will be available.
(4) The enrollment process shall be considered complete seven days after the health
maintenance organization mails the confirmation notice and evidence of coverage to the
subscriber. Each health maintenance organization is directly responsible for enrollment
abuses.
(5) The commissioner may, in his or her discretion, after notice and hearing, promulgate
rules as are necessary to regulate marketing of health maintenance organizations by persons
compensated directly or indirectly by the health maintenance organizations. When necessary
the rules may prohibit door-to-door solicitations, may prohibit commission sales, and may
provide for such other proscriptions and other rules as are required to effectuate the
purposes of this article.

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