West Virginia Code § 33-12-8a

Producer training for long-term care products; record retention
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requirements.
(a) (1) No individual may sell, solicit or negotiate long-term care insurance unless he or she
is licensed as a producer for accident and sickness insurance in accordance with the
provisions of this article and has completed a one-time training course that meets the
requirements of subsection (b) of this section: Provided, That a producer seleling, soliciting or
negotiating long-term care insurance on July 1, 2009, is permitted to continue such activities
and must complete the one-time training course prior to July 1, 2010. r
(2) In addition to the one-time training course required in subdivuision (1) of this subsection,
every producer who sells, solicits or negotiates long-term care insurance shall complete
ongoing training that meets the requirements of subsection t(b) of this section.
(b) (1) The one-time training shall be no less than eight hours.
(2) Beginning July 1, 2010, the ongoing training reqluired by subsection (a) of this section
shall be no less than four hours in each mandastory continuing education biennium
subsequent to that in which the one-time training was completed.
(3) The training required by this section shall consist of topics related to long-term care
insurance, long-term care services and, if applicable, qualified state long-term care
insurance partnership programs, including, but not limited to, state and federal regulations
and requirements and the relationship between qualified state long-term care insurance
partnership programs and other public and private coverage of long-term care services,
including Medicaid; available long-term services and providers; changes or improvements in
long-term care services or providers; alternatives to the purchase of private long-term care
insurance; the effect of inflation on benefits and the importance of inflation protection; and
consumer suitability standards and guidelines: Provided, That the training required by this
section may not include training that is insurer or company product-specific or that includes
anyW sales or marketing information, materials or training, other than those required by state
or federal law.
(4) The training required by this section may be approved for continuing education credit by
the board of Insurance Agent Education in the manner as set forth in section eight of this
article.
(c) An insurer subject to this chapter shall:
(1) Verify that each producer appointed to sell its long-term care products is compliant with
this section before the producer is permitted to sell, solicit or negotiate such products; and
(2) Maintain records supporting the verification for five years and make the records
available to the commissioner upon request.
(d) If this state participates in the federal Long-Term Care Partnership Program established
under the Deficit Reduction Act of 2005, Pub. L. 109-171:
(1) All training required by this section must be approved by the commissioner; and
(2) Any insurer subject to this chapter shall maintain records with respect to the training of
its appointed producers that will allow the commissioner to provide assurances to the state
Medicaid agency that producers have received the training required by this section and that
completion of such training is sufficient to demonstrate that the producer understands
partnership policies and their relationship to public and private coverage of long-term care,
including Medicaid, in this state.
(e) A nonresident individual producer's satisfaction of another state's training requirements
is satisfaction of this section.

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