West Virginia Code § 29-22B-704

Duties of limited video lottery retailer regarding payment of credits
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(a) A limited video lottery retailer shall not make payment for credits awarded on a video
lottery terminal unless the ticket meets the following requirements:
(1) The ticket is fully legible and printed on paper approved by the commission and the ticket
contains all information required by this article;
(2) The ticket is not mutilated, altered, unreadable or tampered with in any manner;
(3) The ticket is not counterfeit, in whole or in part; and
(4) The ticket is presented by a person authorized to play video lottery pursuant to this
article.
(b) Each limited video lottery retailer shall redeem tickets during the business hours of
operation. Credits shall be immediately paid in cash or by check when a player presents a
valid ticket for payment. No credits may be paid in tokens, chips or merchandise. The limited
video lottery retailer is responsible for all income tax reporting of prize payments paid to
players above the threshold set by the United States Internal Revenue Service.
(1) A limited video lottery retailer may not redeem tickets for credits awarded on a video
lottery terminal that is not located on its premises;
(2) A ticket must be presented for payment no later than ten days after the date the ticket is
printed. The commissionL is not liable for the payment of any video lottery ticket credits.
(c) A limited video lottery retailer shall deface all redeemed tickets in a manner that
prevents any subsequent presentment and payment.
(d) The commission is not responsible for any video lottery terminal malfunction that causes
a crWedit to be wrongfully awarded or denied to players. The permittee is solely responsible
for any wrongful award or denial of credits.

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