West Virginia Code § 29-22A-13

Payment of credits; no state liability; method of payment; restrictions
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on payment of credits; redeemed tickets required to be defaced; liability for video
lottery terminal malfunction.
(a) No payment for credits awarded on a video lottery terminal may be made unless the
ticket meets the following requirements:
(1) The ticket is fully legible and printed on paper approved by the commission and the ticket
contains all information required by this article;
(2) The ticket is not mutilated, altered, unreadable or tampered uwith in any manner;
(3) The ticket is not counterfeit, in whole or in part; and
(4) The ticket is presented by a person authorized to palay video lottery pursuant to this
article.
(b) Each licensed racetrack shall designate validation managers and employees authorized
to redeem tickets and to sell and redeem tokens during the business hours of operation.
Credits shall be immediately paid in cash, by check, by annuitized payments over time or in
the form of a noncash prize, when a player presents a valid ticket for payment.
(c) Licensed racetracks shall not redeem tickets for credits awarded on video lottery
terminals which are not located on its premises. A ticket must be presented for payment no
later than ten days after the date the ticket is printed. The commission is not liable for the
payment of any video lottery ticket credits.
(d) All tickets redeem ed by a licensed racetrack shall be defaced in a manner which prevents
any subsequeVnt presentment and payment.
(e) The commission is not responsible for any video lottery terminal malfunction which
causes a credit to be wrongfully awarded or denied to players. The licensed racetrack is
solely responsible for any wrongful award or denial of credits.

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