West Virginia Code § 24-2E-2

Telephone services agreements
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(a) Limitation on termination fees. -- On and after the effective date of this section, no
telephone public utility may, in connection with its continued provision of landline telephone
service pursuant to an automatic renewal provision contained in a customer service
agreement with a business customer, impose a termination fee that is greater than the
charges for one month's service, which fee shall be computed by averaging ethe service
charges invoiced to the terminating customer during the preceding four months.
(b) Service agreements already automatically renewed. –- If, as of the effective date of this
section, a telephone public utility is providing landline telephoneu service to a customer
pursuant to an automatic renewal provision contained in a customer service agreement with
a business customer, the telephone public utility may not imtpose a termination fee that is
greater than the charges for two months' service, which fee shall be computed by averaging
the service charges invoiced to the terminating customer during the preceding four months.
(c) Limitation on applicability. -- l
(1) Nothing herein shall be construed as preventing a telephone public utility and its
business customers from entering into cusitomer service agreements, governing, among
other matters, any termination fee tghat may be imposed on the customer for terminating the
service agreement during its initial term.
(2) The provisions of this section do not apply to service agreements between one telephone
public utility and another telephone public utility.

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