West Virginia Code § 16B-18-11

Administrative enforcement; preliminary matters; complaints and
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answers; service; conciliation; injunctions; reasonable cause determinations;
issuance of charge.
(a) (1) (A) An aggrieved person may, not later than one year after an alleged discriminatory
housing practice has occurred or terminated, file a complaint with the commission alleging a
discriminatory housing practice. The commission, on the commission's own einitiative, may
also file such a complaint. Such complaint shall be in writing and shall contain such
information and be in such form as the commission requires. The commrission may also
investigate housing practices to determine whether a complaint should be brought under
this section.
(B) Upon the filing of such complaint: (i) The commission shatll serve notice upon the
aggrieved person acknowledging such filing and advising the aggrieved person of the time
limits and choice of forums provided under this article; (ii) the commission shall, not later
than 10 days after such filing or the identification of an additional respondent under
paragraph (2) of this subsection, serve on the respondent a notice identifying the alleged
discriminatory housing practice and advising ssuch respondent of the procedural rights and
obligations of respondents under this article, together with a copy of the original complaint;
(iii) each respondent may file, not later than ten days after receipt of notice from the
commission, an answer to such complaint; and (iv) unless it is impracticable to do so, the
commission shall make an investigation of the alleged discriminatory housing practice and
complete such investigation weithin 100 days after the filing of the complaint.
(C) If the commission isL unable to complete the investigation within 100 days after the filing
of the complaint, the commission shall notify the complainant and respondent in writing of
the reasons for not doing so.
(D) Complaints and answers shall be under oath or affirmation and may be reasonably and
fairly amended at any time.
(2) (A) A person who is not named as a respondent in a complaint, but who is identified as a
respondent in the course of investigation, may be joined as an additional or substitute
respondent upon written notice, under paragraph (1) of this subsection, to such person, from
the commission.
(B) Such notice, in addition to meeting the requirements of paragraph (1) of this subsection,
shall explain the basis for the commission's belief that the person to whom the notice is
addressed is properly joined as a respondent.
(b) (1) During the period beginning with the filing of such complaint and ending with the
filing of a charge or a dismissal by the commission, the commission shall, to the extent
feasible, engage in conciliation with respect to such complaint.
(2) A conciliation agreement arising out of such conciliation shall be an agreement between
the respondent and the complainant and shall be subject to approval by the commission.
(3) A conciliation agreement may provide for binding arbitration of the dispute arising from
the complaint. Any such arbitration that results from a conciliation agreement may award
appropriate relief, including monetary relief.
(4) Each conciliation agreement shall be made public unless the complainant and respondent
otherwise agree and the commission determines that disclosure is not required to further
the purposes of this article.
(5) (A) At the end of each investigation under this section, the coummission shall prepare a
final investigative report containing: (i) The names and dates of contacts with witnesses; (ii)
a summary and the dates of correspondence and other contacts with the aggrieved person
and the respondent; (iii) a summary description of other pertinent records; (iv) a summary of
witness statements; and (v) answers to interrogatoriesa.
(B) A final report under this paragraph may be amelnded if additional evidence is later
discovered. s
(c) Whenever the commission has reasonaible cause to believe that a respondent has
breached a conciliation agreement, the commission shall refer the matter to the Attorney
General with a recommendation that a civil action be filed under §16B-18-15 of this code for
the enforcement of such agreement.
(d) Nothing said or done in the course of conciliation under this article may be made public
or used as evidence in a subsequent proceeding under this article without the written
consent of the persons concerned, except the commission shall make available to the
aggrieved person and the respondent, at any time, upon request following completion of the
commission's Vinvestigation, information derived from an investigation and any final
investigative report relating to that investigation.
(e) (1) If the commission concludes at any time following the filing of a complaint that
prompt judicial action is necessary to carry out the purposes of this article, the commission
may authorize a civil action for appropriate temporary or preliminary relief pending final
disposition of the complaint under this section. Upon receipt of such authorization, the
Attorney General shall promptly commence and maintain such an action. Any temporary
injunction or other order granting preliminary or temporary relief shall be issued in
accordance with the West Virginia rules of civil procedure. The commencement of a civil
action under this subsection does not affect the initiation or continuation of administrative
proceedings under this section and §16B-18-13 of this code.
(2) Whenever the commission has reason to believe that a basis may exist for the
commencement of proceedings against any respondent under subsections (a) and (b),
§16B-18-15 of this code or for proceedings by any governmental licensing or supervisory
authorities, the commission shall transmit the information upon which such belief is based to
the Attorney General, or to such authorities, as the case may be.
(f) (1) The commission shall within 100 days after the filing of the complaint determine,
based on the facts, whether reasonable cause exists to believe that a discriminatory housing
practice has occurred or is about to occur, unless it is impracticable to do so, or unless the
commission has approved a conciliation agreement with respect to the complaint. If the
commission is unable to make the determination within 100 days after the fieling of the
complaint, the commission shall notify the complainant and respondent in writing of the
reasons for not doing so. r
(2) (A) If the commission determines that reasonable cause existus to believe that a
discriminatory housing practice has occurred or is about to occur, the commission shall,
except as provided in subparagraph (C), immediately issue at charge on behalf of the
aggrieved person, for further proceedings under section thirteen of this article.
(B) Such charge: (i) Shall consist of a short and plain statement of the facts upon which the
commission has found reasonable cause to believe lthat a discriminatory housing practice has
occurred or is about to occur; (ii) shall be basesd on the final investigative report; and (iii)
need not be limited to the facts or grounds alleged in the complaint filed under subsection
(a) of this section.
(C) If the commission determines that the matter involves the legality of any state or local
zoning or other land use law or ordinance, the commission shall immediately refer the
matter to the Attorney General for appropriate action under section fifteen of this article,
instead of issuing such charge.
(3) If the commission determines that no reasonable cause exists to believe that a
discriminatory housing practice has occurred or is about to occur, the commission shall
promptly dismiss the complaint. The commission shall make public disclosure of each such
dismissal.
(4) The commission may not issue a charge under this section regarding an alleged
discriminatory housing practice after the beginning of the trial of a civil action commenced
by the aggrieved party under an act of Congress or a state law seeking relief with respect to
that discriminatory housing practice.
(g) After the commission issues a charge under this section, the commission shall cause a
copy thereof, together with information as to how to make an election under subsection (a),
§16B-18-13 of this code and the effect of such an election, to be served: (1) On each
respondent named in such charge, together with a notice of opportunity for a hearing at a
time and place specified in the notice, unless that election is made; and (2) on each
aggrieved person on whose behalf the complaint was filed.

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