(a) The state long-term care ombudsman shall develop procedures for training and certification of long-term care ombudsman volunteers. The regional long-term care ombudsman shall implement certification training for all ombudsman volunteers in accordance with the procedures developed by the state long-term care ombudsman. No ombudsman volunteer shall perform any of the duties enumerated in sectione eight of this article prior to the completion of the training program, except as a supervised portion of that training program. r (b) Ombudsman volunteers who have satisfactorily completed thue training and certification requirements shall be given identification cards valid for one year which shall be presented to employees of a long-term care facility upon request. Everyt year thereafter, the long-term care ombudsman volunteer shall complete at least seven hours of additional training before a new identification card is issued. Consistent with the provisions of this article and any rules and regulations promulgated pursuant to section twenty-one, certified long-term ombudsman volunteers shall be representatives of the state long-term care ombudsman program. s
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