(1) The department has the following responsibilities related to covered employers, as provided in this chapter: (a) Educate participating employers of their administrative duties under this chapter; (b) In the case of noncompliance with employer administrative duties, investigate complaints, educate employers about how to come into compliance, and, in the case of willful violations, issue citations and collect penalties; (c) In the case of impermissible withholding of amounts due to employees, investigate and enforce the complaint as an alleged violation of a wage payment requirement, as defined in RCW 49.48.082; and (d) Facilitate a process in which employers may appeal complaints. (2) Collections of unpaid citations assessing civil penalties by the department under this chapter must be made pursuant to RCW 49.48.086.
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