(1) A qualified electric utility that receives a large-scale service request shall: (a) acknowledge receipt of the request; (b) notify the customer of any missing information within 15 business days after beginning to process the request under Subsection (2); and (c) complete an evaluation as soon as reasonably practicable after beginning the study under Subsection (2), but in no case more than 6 months after beginning the evaluation. (2) A qualified electric utility shall begin processing large-scale service requests, including conducting evaluations, no later than: (a) April 1, for requests received after September 30 of the prior year and on or before March 31; or (b) October 1, for requests received after March 31 and on or before September 30. (3) During the evaluation process, the qualified electric utility shall: (a) provide the customer with regular updates; and (b) notify the customer when the evaluation is completed. (4) Within 15 business days after completing an evaluation, the qualified electric utility shall provide to the customer a written service proposal that includes: (a) whether the qualified electric utility can provide the requested service within the time frame required by the customer; (b) the estimated large load incremental costs that will be allocated to the customer, based on the information provided by the customer; (c) any required: (i) system upgrades; (ii) improvements; or (iii) transmission service requests; (d) the estimated timeline for commencing the requested electric service; and (e) the proposed terms and conditions of service, including provisions for addressing long-term operation and maintenance costs for large load facilities. (5) A qualified electric utility: (a) may charge reasonable fees for costs incurred in: (i) evaluating a large-scale service request; and (ii) necessary subsequent or related assessments; and (b) is not required to begin work on an evaluation until the customer: (i) pays applicable fees; and (ii) provides the information required to the qualified electric utility to conduct an evaluation.
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