(1) Upon default in payment of a student loan or an installment payment on a student loan, the entity responsible for collecting the loan may send a notice, by certified mail, to the borrower at the borrower's last known address. (2) The notice shall state the following: (a) the date and amount of the loan; (b) the balance of the loan; (c) the amount of delinquent installments and the dates they were due; (d) a demand for immediate payment of delinquent installments; (e) the right of the borrower to file a written response to the notice, to have a hearing, to be represented at the hearing, and to appeal any decision of the hearing examiner; (f) the time within which a written response must be filed; and (g) the power of the college, university, or board upon the failure of the borrower to respond or upon a decision of the hearing examiner adverse to the borrower, to obtain an order under this chapter and to execute upon income tax overpayments or refunds of the borrower.
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