Eligibility criteria -- Department to establish and certify. (1) (a) The department shall establish a program for a seasonal moratorium for involuntary termination for nonpayment by residential customers of essential utility bills. (b) An essential utility is a utility regulated by the Public Service Commission under Title 54, Public Utilities, which is in the business of the retail distribution of electricity or natural gas. (c) A residential customer is a customer defined as in a residential class by the Public Service Commission. (2) A residential customer shall meet the following criteria to qualify for the program: (a) gross household income is less than 125% of the federal poverty level or the household has suffered a medical or other emergency, loss of employment, or is experiencing other circumstances which have resulted in a substantial loss of income; (b) the customer has made application to public and private energy assistance programs; (c) the customer is willing to make a good faith effort to pay these utility bills on a consistent basis; and (d) any additional information required by the department. (3) (a) A residential customer may file with a local department office an affidavit attesting eligibility under the criteria in Subsection (2). (b) The department shall certify that the customer has met the eligibility requirements and forward a copy of the affidavit to the effected utility. Renumbered and Amended by Chapter 212, 2012 General Session
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