Utah Code § 31A-23a-412

Place of business and residence address -- Records
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(1)
(a) A licensee under this chapter shall register and maintain with the commissioner:
(i) the address and the one or more telephone numbers of the licensee's principal place of
business; and
(ii) a valid business email address at which the commissioner may contact the licensee.
(b) If a licensee is an individual, in addition to complying with Subsection (1)(a) the individual
shall register and maintain with the commissioner the individual's residence address and
telephone number.
(c) A licensee shall notify the commissioner within 30 days of a change of any of the following
required to be registered with the commissioner under this section:
(i) an address;
(ii) a telephone number; or
(iii) a business email address.
(2)
(a) Except as provided under Subsection (3), a licensee under this chapter or an insurer
under Chapter 14, Foreign Insurers, shall keep at the principal place of business address
registered under Subsection (1), separate and distinct books and records of the transactions
consummated under the Utah license.
(b) The books and records described in Subsection (2)(a) shall:
(i) be in an organized form;
(ii) be available to the commissioner for inspection upon reasonable notice; and
(iii) include all of the following:
(A) if the licensee is a producer, surplus lines producer, limited line producer, consultant,
managing general agent, or reinsurance intermediary:

(I) a record of each insurance contract procured by or issued through the licensee, with
the names of insurers and insureds, the amount of premium and commissions or other
compensation, and the subject of the insurance;
(II) the names of any other producers, surplus lines producers, limited line producers,
consultants, managing general agents, or reinsurance intermediaries from whom
business is accepted, and of persons to whom commissions or allowances of any kind
are promised or paid; and
(III) a record of the consumer complaints forwarded to the licensee by an insurance
regulator;
(B) if the licensee is a consultant, a record of each agreement outlining the work performed
and the fee for the work; and
(C) any additional information which:
(I) is customary for a similar business; or
(II) may reasonably be required by the commissioner by rule made in accordance with Title
63G, Chapter 3, Utah Administrative Rulemaking Act.
(3) Subsection (2) is satisfied if the books and records specified in Subsection (2) can be obtained
immediately from a central storage place or elsewhere by on-line computer terminals located at
the registered address.
(4) A licensee who represents only a single insurer satisfies Subsection (2) if the insurer maintains
the books and records pursuant to Subsection (2) at a place satisfying Subsections (1) and (5).
(5)
(a) The books and records maintained under Subsection (2) or Section 31A-23a-413 shall be
available for the inspection of the commissioner during the business hours for a period of time
after the date of the transaction as specified by the commissioner by rule made in accordance
with Title 63G, Chapter 3, Utah Administrative Rulemaking Act, but in no case for less than
three calendar years in addition to the current calendar year.
(b) Discarding a book or record after the applicable record retention period has expired does not
place the licensee in violation of a later-adopted longer record retention period.

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