(1) A state agency or local government institution that provides health and human services, or a public or private entity receiving state-appropriated funds to provide health and human services, shall provide Utah 211 with information, in a form determined by Utah 211, about the services the agency or entity provides for inclusion in the statewide information and referral system. (2) A state agency or local government institution that provides health and human services may not establish a new public telephone line or hotline, other than an emergency first responder hotline, to provide information or referrals unless the agency or institution first: (a) consults with Utah 211 about using the existing 211 to provide access to the information or referrals; and (b) assesses whether a new line or the existing 211 program would be more cost effective. (3) Nothing in this section prohibits a state agency or local government institution from starting a public telephone line or hotline in an emergency situation. (4) State agencies, local governments, community-based organizations, not-for-profit organizations, faith-based organizations, and businesses that engage in providing human services may contract with Utah 211 to provide specialized projects, including: (a) public health campaigns; (b) seasonal community services; and (c) expanded point of entry services. Renumbered and Amended by Chapter 308, 2023 General Session
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