(1) A lawyer referral consultant shall provide a client with a written contract before providing a lawyer referral consulting service to the client. (2) The contents of the written contract described in Subsection (1) shall comply with this section and rules the division makes in accordance with Title 63G, Chapter 3, Utah Administrative Rulemaking Act. (3) A prospective client may cancel a written contract on or before midnight of the third business day after execution of the written contract, excluding weekends and state and federal holidays. (4) A written contract under this section shall be stated in both English and in the client's native language. (5) A written contract under this section shall: (a) state the purpose for which the client hires the lawyer referral consultant; (b) state the one or more lawyer referral services the lawyer referral consultant will perform; (c) state the price for a lawyer referral service the lawyer referral consultant will perform; (d) include a statement printed in 12-point boldface font that the lawyer referral consultant: (i) is not an attorney; and (ii) may not perform the legal services that an attorney performs; (e) include a provision stating that the client may report complaints relating to a lawyer referral consultant to the division, including a telephone number and website; (f) include a provision stating that complaints concerning the unauthorized practice of law may be reported to the Utah State Bar, including a telephone number and website; and (g) include a provision stating in boldface on the first page of the written contract: "You may cancel this contract on or before midnight of the third business day after execution of the written contract." (6) A lawyer referral consultant may not, without some basis in fact: (a) include in a written contract a guarantee or promise; or (b) orally represent that the lawyer referral service includes a guarantee or promise. (7) A written contract is void if not written in accordance with this section.
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