Sec. 556.056. CODE OF PROFESSIONAL RESPONSIBILITY. (a) The board shall adopt a code of professional responsibility to regulate the conduct of a representative of the board authorized to inspect and survey a pharmacy. (b) The code must contain: (1) a procedure to be followed by a person authorized to represent the board: (A) on entering a pharmacy; (B) during inspection of the pharmacy; and (C) during an exit conference; and (2) standards of conduct that the person must follow in dealing with the staff and management of the pharmacy and the public. (c) The board shall establish a procedure for receiving and investigating a complaint of a code violation. The board shall investigate each complaint of a code violation. The board shall forward results of an investigation to the complainant. (d) The board may adopt rules establishing sanctions for code violations.
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