Sec. 532.0301. BILL OF RIGHTS AND BILL OF RESPONSIBILITIES. (a) The executive commissioner by rule shall adopt a bill of rights and a bill of responsibilities for each recipient. (b) The bill of rights must address a recipient's right to: (1) respect, dignity, privacy, confidentiality, and nondiscrimination; (2) a reasonable opportunity to choose a health benefits plan and primary care provider and to change to another plan or provider in a reasonable manner; (3) consent to or refuse treatment and actively participate in treatment decisions; (4) ask questions and receive complete information relating to the recipient's medical condition and treatment options, including specialty care; (5) access each available complaint process, receive a timely response to a complaint, and receive a fair hearing; and (6) timely access to care that does not have any communication or physical access barriers. (c) The bill of responsibilities must address a recipient's responsibility to: (1) learn and understand each right the recipient has under Medicaid; (2) abide by the health plan and Medicaid policies and procedures; (3) share information relating to the recipient's health status with the primary care provider and become fully informed about service and treatment options; and (4) actively participate in decisions relating to service and treatment options, make personal choices, and take action to maintain the recipient's health.
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