Sec. 48.159. INTERNAL REVIEW OF DEPARTMENT INVESTIGATION. The department shall establish procedures for conducting an internal review of completed investigations conducted by the department under this chapter to: (1) determine whether information obtained during the intake process was sufficient and accurate; (2) assess whether telephone calls were appropriately routed; (3) assess whether investigations were appropriately classified and prioritized; (4) evaluate the case reports for any special issues or requirements; (5) assess whether appropriate law enforcement agencies were notified of any suspected criminal conduct; and (6) identify other relevant information to enable the department to take any corrective action necessary to improve the process of conducting investigations under this chapter.
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