Sec. 201.210. EXPERT REVIEW PROCESS. (a) The board by rule shall develop an expert review process to assist the board with the investigation of complaints filed with the board that require additional chiropractic expertise. (b) The board shall: (1) determine the type of complaints that require potential expert review, including standard of care complaints; (2) create a list of qualified experts to review complaints that require additional chiropractic expertise; and (3) establish a method for assigning an expert to a complaint that ensures unbiased assignments of complaints, maintains confidentiality of complaints, and avoids conflicts of interest related to complaints. (c) The rules adopted under this section must address: (1) the qualifications of the experts who may review complaints; (2) the grounds for removal of an expert who is assigned to review a complaint; (3) the time in which a complaint that requires expert review must be resolved; and (4) the content and format of expert review documents. (d) The board may contract with a qualified expert on the list created under this section to assist the board in the investigation of a complaint that requires additional chiropractic expertise.
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