Sec. 1302.151. CONSUMER INTEREST INFORMATION. (a) The executive director shall prepare information of consumer interest describing: (1) the functions performed by the executive director under this chapter; and (2) the rights of a consumer affected by this chapter. (b) The information must describe the procedure by which a consumer complaint is filed with and resolved by the executive director. (c) The executive director shall make the information available to the public.
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