Sec. 120.052. ACCEPTABLE USE POLICY. (a) A social media platform shall publish an acceptable use policy in a location that is easily accessible to a user. (b) A social media platform's acceptable use policy must: (1) reasonably inform users about the types of content allowed on the social media platform; (2) explain the steps the social media platform will take to ensure content complies with the policy; (3) explain the means by which users can notify the social media platform of content that potentially violates the acceptable use policy, illegal content, or illegal activity, which includes: (A) an e-mail address or relevant complaint intake mechanism to handle user complaints; and (B) a complaint system described by Subchapter C; and (4) include publication of a biannual transparency report outlining actions taken to enforce the policy.
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