A health insurer acting in good faith and with reasonable diligence is not in violation of this chapter solely because the health insurer: (1) Makes an error or omission in a disclosure required in this chapter, provided the health insurer corrects the information as soon as practicable; or (2) Maintains an internet website that is temporarily inaccessible, provided the health insurer makes the information available as soon as practicable. To the extent this chapter requires a health insurer to obtain information from any other entity, the health insurer does not fail to comply with this chapter if the health insurer relies in good faith on the information from the other entity, unless the health insurer knows, or reasonably should know, the information is incomplete or inaccurate.
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