For the purposes of this chapter, initial acts that a licensee may perform for a consumer that are informative in nature and do not rise to the level of representation on behalf of a consumer include the following: (1) Responding to phone inquiries by consumers as to the availability and pricing of real estate services; (2) Responding to phone inquiries from a consumer concerning the price or location of real property; (3) Attending an open house and responding to questions about the property from a consumer; (4) Setting an appointment to view property; (5) Responding to questions of consumers walking into a licensee's office concerning real estate services offered on particular properties; (6) Describing a property or the property's condition in response to a consumer's inquiry; (7) Accompanying an appraiser, inspector, contractor, or similar third party on a visit to a property; (8) Referring a person to another broker or service provider; or (9) Providing a one - time showing of one property only to a potential buyer or lessee.
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