The little state houses shall: (1) Hear complaints from individual citizens and entertain suggestions for improving functions of government; (2) Work to remedy complaints and to implement suggestions, where feasible; (3) Provide information and direct citizens to the appropriate governmental agency or department; (4) Where appropriate, point out shortcomings in governmental operations to the attention of the governor and state departments or agencies; and (5) Compile a list of complaints handled, suggestions received, and other services rendered into an annual report to be presented to the general assembly.
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