(a) A transportation network company shall adopt a policy of nondiscrimination based on the rider’s race, color, national origin, religious belief or affiliation, gender, physical disability, age, sexual orientation/identity, gender identity, or the pick-up location or drop-off location requested by the rider. TNCs and TNC operators shall not impose any additional charge(s) for providing services in compliance with this section. (b) TNC drivers shall comply with all applicable laws regarding nondiscrimination against riders or potential riders on the basis of the rider’s race, color, national origin, religious belief or affiliation, gender, physical disability, age, sexual orientation/identity, gender identity, or the pick-up location or drop-off location requested by the rider. (c) TNC operators shall not deny or refuse service to any rider accompanied by a service animal, nor shall a TNC operator impose any additional charge for the transportation of any service animal accompanying a TNC rider. Service animals shall be allowed to accompany the TNC rider in the passenger compartment of the vehicle without any conditions or restrictions, so long as the animal does not impede the safe operation of the vehicle.
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