All long-term care programs and services provided by any department or agency of the state shall be designed to promote independence and care in the least restrictive environment, to enhance the quality of life for consumers, and be consistent with and inclusive of the following values that reflect consumers’ preferences and needs: (1) Consumers are treated with dignity and respect. (2) Consumers actively participate in all decisions concerning their care. (3) Consumers must be able to make informed choices about long-term care. (4) Consumers have access to a range of services organized to meet their needs. (5) The long-term care financing system is equitable, balancing personal and public responsibility. (6) The long-term care system is accountable to the public. (7) The long-term care system supports family and other informal caregivers. (8) The long-term care system offers appropriate choices of services and providers. (9) The long-term care system controls costs for consumers and the public. (10) The long-term care system offers quality care in all service settings. (11) The long-term care system coordinates with either medical, housing, transportation, health and/or other important services necessary to the consumer.
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