Pennsylvania Code § 40-5004

Changes in hardware or software requirements.
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After a covered person or plan sponsor provides consent in accordance with section 5003 (relating to electronic delivery of insurance notices or documents), if a change in the hardware or software requirements necessary to access or retain a notice or document to be delivered by electronic means creates a material risk such that the covered person will not be able to access or retain the notice or document for which the consent applies, an insurer may not deliver by electronic means a notice or document to the covered person unless the insurer complies with the requirements of section 5003 and provides the covered person with a statement that describes all of the following:
(1) The revised hardware and software requirements for access to and retention of a document delivered by electronic means.
(2) The right of the covered person to opt out of delivery by electronic means without the imposition of a condition or consequence that was not disclosed at the time of initial consent.

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