North Dakota Code § 51-07-31

Parts, equipment, and accessory dealers reimbursed for warranty repair
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1. As used in this section:
a. "Commercial distributor" means any person that offers for sale, sells, or 
distributes to a dealer parts for any new commercial motor vehicle, truck, or 
semitrailer, or vehicular implements, commercial equipment, or accessories, or 
attachment units, designed and used primarily for transporting commodities, 
merchandise, or commercial cargo.
b. "Commercial equipment dealer" means a person that engages in the business of:
(1) Selling, at retail, parts for any new or used commercial motor vehicle, truck, 
or semitrailer, or vehicular implements, commercial equipment, or 
accessories, or attachment units, designed and used primarily for 
transporting commodities, merchandise, or commercial cargo; or
(2) Repairing new or used commercial motor vehicle, truck, or semitrailer parts, 
or vehicular implements, commercial equipment or, accessories, or 
attachment units, designed and used primarily for transporting commodities, 
merchandise, or commercial cargo.
c. "Commercial manufacturer" means any person engaged in the business of 
manufacturing or assembling parts for any new commercial motor vehicle, truck, 
or semitrailer, or vehicular implements, commercial equipment, or accessories, or 
attachment units, designed and used primarily for transporting commodities, 
merchandise, or commercial cargo.
d. "Parts" includes essential and nonessential commercial motor vehicle, truck, or 
semitrailer components.
2. A commercial manufacturer shall include reasonable compensation for diagnostic 
work, as well as repair service, parts, and labor, in warranty work compensation. In 
addition, a commercial manufacturer shall provide adequate time allowances for 
diagnosis and performance of warranty work and service for the work performed. The 
hourly labor rate paid by a commercial manufacturer to the commercial equipment 
dealer for warranty services may not be less than the average rate charged by the 
commercial equipment dealer for like service to nonwarranty customers for 
nonwarranty service. A commercial manufacturer may not reimburse a commercial 
equipment dealer for parts used in the performance of warranty repair at a lower rate 
than the average retail rate customarily charged by the commercial equipment dealer 
for these parts as provided under subsection 5.
3. A commercial manufacturer shall pay a commercial equipment dealer on a claim made 
by a commercial equipment dealer under this section within thirty days of the approval 
of the claim. The commercial manufacturer either shall approve or disapprove a claim 
within thirty days after the claim is submitted to the commercial manufacturer. The 
commercial manufacturer may prescribe the manner in which and the forms on which 

the commercial equipment dealer must present the claim. A claim not specifically 
disapproved in writing within thirty days after the commercial manufacturer receives 
the claim must be construed to be approved and the manufacturer shall pay the claim 
within thirty days.
4. A commercial manufacturer, commercial distributor, or commercial distributor branch 
shall compensate fully its commercial equipment dealers licensed in this state for 
warranty parts, work, and service specified in this section. Failure to fully compensate 
includes a reduction in the amount due to the commercial equipment dealer or 
imposing a separate charge, surcharge, or other imposition by which the commercial 
manufacturer seeks to recover the costs of complying with this section from the 
commercial equipment dealer.
5. The retail rate customarily charged by the commercial equipment dealer for parts is 
established by the commercial equipment dealer submitting to the commercial 
manufacturer or commercial distributor one hundred sequential nonwarranty customer-
paid service repair orders that contain warranty-like parts or ninety consecutive days of 
nonwarranty customer-paid service repair orders that contain warranty-like parts, 
whichever is less, covering repairs made no more than one hundred eighty days 
before the submission and declaring the average percentage markup.
6. The retail rate customarily charged by the commercial equipment dealer for labor must 
be established using the same process as provided under subsection 5 and declaring 
the average labor rate. The average labor rate must be determined by dividing the 
amount of the dealer's total labor sales by the number of total hours that generated 
those sales. If a labor rate and parts markup rate are simultaneously declared by the 
commercial equipment dealer, the commercial equipment dealer may use the same 
repair orders to complete each calculation as provided under subsection 5.
7. In calculating the retail rate customarily charged by the commercial equipment dealer 
for parts and labor, the following work may not be included in the calculation:
a. Repairs for commercial manufacturer or commercial distributor special events, 
specials, or promotional discounts for retail customer repairs;
b. Parts sold at wholesale; and
c. Nuts, bolts, fasteners, and similar items that do not have an individual part 
number.
8. The average of the parts markup rates and labor rate is presumed to be fair and 
reasonable and must become effective thirty days following the commercial 
manufacturer's approval. Not later than thirty days after submission, a commercial 
manufacturer or commercial distributor may rebut the presumption by reasonably 
substantiating that a rate is unreasonable in light of the practices of all other 
commercial equipment dealers in an economically similar area of the state offering the 
commercial equipment dealer's declaration of the same part, or vehicular implement, 
equipment, accessory, or attachment unit. If the average parts markup rate or average 
labor rate, or both are rebutted, the commercial manufacturer or commercial distributor 
shall propose an adjustment of the average percentage markup based on that rebuttal 
not later than thirty days after submission.
9. Each commercial manufacturer, in establishing a schedule of compensation for 
warranty work, shall rely on the commercial equipment dealer's written schedule of 
hourly labor rates and parts and may not obligate any commercial equipment dealer to 
engage in unduly burdensome or time-consuming documentation of rates or parts, 
including obligating commercial equipment dealers to engage in transaction- 
by-transaction or part-by-part calculations.
10. A commercial dealer or commercial manufacturer may demand the average parts 
markup or average labor rate be calculated using the process provided under 
subsections 5 and 6; however, the demand for the average parts markup may not be 
made within twelve months of the last parts markup declaration and the demand for 
the average labor rate may not be made within twelve months of the last labor rate 
declaration. If a parts markup or labor rate is demanded by the commercial equipment 

dealer or commercial manufacturer, the commercial equipment dealer shall determine 
the repair orders to be included in the calculation under subsections 5 and 6.

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