Any person may file a written complaint with the board seeking disciplinary action against a reflexologist for violations of this chapter or rules adopted by the board. If the board determines that a complaint alleges facts that, if true, would require denial, revocation, suspension, or nonrenewal or other disciplinary action of a licensed reflexologist, the board shall conduct a hearing. Any hearing regarding denial of a license or a disciplinary action must be held pursuant to chapter 28 -32. The board may dismiss a complaint that does not state facts that warrant action.
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