§ 224-a. Consumer protection. 1. Notification of commission. Every\ncable television company shall notify the commission of any network\nchange or significant programming change no later than the later\noccurring of forty-five days prior to the network change or significant\nprogramming change or five business days after the cable television\ncompany first knows of such change.\n 2. Notification of subscribers. (a) Every cable television company\nshall notify each of its subscribers who are receiving the network of\nprogramming subject to change or are affected by a network change or\nsignificant programming change of such change no later than the later\noccurring of thirty-days prior to such change or thirty days after the\ncable television company first knows of such change.\n (b) Such notice shall be given to each affected subscriber in any one\nof the following forms:\n (1) (i) by the mailing of separate written notice to the subscriber's\nbilling address of record;\n (ii) by a written notation printed on the subscriber's regular billing\nstatement; or\n (iii) by a written notice accompanying the subscriber's regular\nbilling statement.\n (2) Such notice shall also promptly be given by a written on-screen\nvisual message prominently displayed on the affected television program\nchannel or channels, and on the program listing channel of the cable\nsystem, if one is provided, at least once each hour for no less than a\nthirty-day period.\n (c) Upon application of a cable television company, the commission may\norder that no notice need be provided pursuant to this subdivision upon\na written finding under standards to be promulgated by the commission\nthat a change was not a network change or significant programming change\nas defined in subdivisions thirteen and fourteen of section two hundred\ntwelve of this article.\n (d) Upon application of a cable television company, the commission may\norder that an applicable form of notice as defined in paragraph (b) of\nthis subdivision or notice period as provided for in paragraph (a) of\nthis subdivision be changed for a particular notice, upon a written\nfinding that such an order is in the best interests of the subscribers\nor is otherwise warranted for reasons of practicality. Upon a written\nfinding that a cable television company's compliance with subparagraph\ntwo of paragraph (b) of this subdivision is technically unfeasible, the\ncommission may grant to such company a general waiver of compliance. Any\ncable television company granted a general waiver pursuant to this\nparagraph shall notify the commission within three days if compliance\nbecomes technically feasible.\n (e) Upon application of a subscriber or upon its own motion, the\ncommission may order that a particular notice be sent to subscribers as\nthe commission shall determine to be appropriate. The commission shall\nmake such order only upon finding that the subscribers who shall receive\nnotice thereunder are receiving the network or programming subject to\nthe change or will be affected by the network change or significant\nprogramming change.\n (f) Notification under this subdivision shall include a description of\nthe subscriber's rights under this section, as applicable.\n 3. Failure to give notice. If a cable television company fails to\ncomply with the notice requirements of subdivision two of this section,\nany subscribers affected thereby may downgrade or terminate their\nservice without charge at any time up to thirty-days after the date on\nwhich proper notice of such change is provided and such downgrade or\ntermination shall be deemed effective for billing purposes on the date\nof such change.\n 4. Rate, programming, service and equipment information. (a) Each\ncable television company shall provide to each of its subscribers at the\ntime of the initial subscription and at least semi-annually thereafter a\nwritten description, materially accurate as of the first day of the\nprevious mont
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