New York General Business Code § 697-A

Warranty to consumers
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§ 697-a. Warranty to consumers. 1. Every supplier of new farm\nequipment which is sold within or outside of this state shall provide a\nfair and reasonable warranty on all new farm equipment that shall be of\nno less duration than twelve months following the date of original\ndelivery of the farm equipment to the consumer. If the new farm\nequipment does not conform to all applicable express warranties during\nthe warranty period, and the consumer reports the nonconformity, defect\nor condition to the supplier or its dealer in writing before the end of\nthe warranty period, or verbally within thirty days before the warranty\nends and then in writing within thirty days after the expiration of the\nwarranty period, such supplier or dealer shall make such repairs as are\nnecessary to conform the new equipment to such express warranties at no\ncharge to the consumer.\n  1-a. Farm equipment that is not specifically manufactured for the\nUnited States market or in compliance with the laws and standards of the\nUnited States is not covered by this article. A dealer who sells such\nfarm equipment shall receive written acknowledgement from the purchaser\nthat the purchaser has been made aware that such equipment is not\ncovered by this article.\n  2. If the supplier or its dealer are unable to conform the farm\nequipment to any applicable express warranty by repairing the\nnonconformity after a reasonable number of attempts, the supplier, at\nthe option of the consumer, shall replace the farm equipment with\ncomparable farm equipment provided that such comparable equipment is\navailable from the supplier, or accept return of the equipment from the\nconsumer and refund to the consumer the full purchase price or, if\napplicable, the lease price and any trade-in allowance plus fees and\ncharges, less a deduction for use calculated pursuant to the formula\nprovided in subdivision four of section six hundred ninety-seven of this\narticle. For purposes of this section, fees and charges shall include\nbut not be limited to license fees, registration fees or other\ngovernmental charges. Refunds shall be made to the consumer or\nlienholder, if any, as their interests may appear on the records of\nownership. Such refund shall also be accompanied by the proper\napplication for credit for refund of state and local sales tax as\npublished by the department of taxation and finance and by a notice that\nthe sales tax paid on the purchase price, lease price or portion thereof\nbeing refunded is refundable by the commissioner of taxation and finance\nin accordance with the provisions of subdivision (f) of section eleven\nhundred thirty-nine of the tax law.\n  3. If a dealer refuses to undertake the repairs within the time\nallotted pursuant to subdivision one of this section, the consumer may\nimmediately forward written notice of such refusal to the supplier, who\nshall have twenty days from receipt of such notice to commence such\nrepairs.\n  4. (a) If the supplier refuses to undertake the repairs, the supplier\nshall provide information for consumer complaint remedies which shall\ninform the consumer of, among other things, whether an informal dispute\nsettlement mechanism has been established by the supplier and how the\nconsumer may avail himself or herself of such mechanism.\n  (b) If a supplier has established an informal dispute settlement\nmechanism, such mechanism shall provide, at a minimum, the following:\n  (i) That the arbitrators and the consumers who request arbitration are\ngiven a written copy of the provisions of this article together with the\nnotice set forth below entitled "New Farm Equipment Bill of Rights" and\nthat the arbitrators participating in such mechanism are trained in\narbitration and are familiar with the provisions of this article;\n  (ii) That the consumers, upon request, are given an opportunity to\nmake an oral presentation to the arbitrator; and\n  (iii) That the rights and procedures used in the mechanism comply

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