A. In-service telecommunicator training consists of at least twenty hours of board-approved advanced training, including one hour of crisis management, including crisis intervention, confrontation de-escalation practicum and proper interaction with persons with mental impairments training, for each certified telecommunicator during each two-year period. The first training course shall commence no later than twelve months after graduation from a board-approved basic telecommunicator training program. B. A certified telecommunicator shall provide proof of completion of in-service training requirements to the director no later than March 1 of the year subsequent to the year in which the requirements are met. The director shall provide annual notice to all certified telecommunicators regarding in-service training requirements. Failure to complete in-service training requirements may be grounds for suspension of a telecommunicator's certification at the board's discretion as provided in Section 29-7-4.3 NMSA 1978. A telecommunicator may be reinstated by the board when the telecommunicator presents to the board evidence the telecommunicator has satisfied the in-service training requirements. C. As used in this section, "mental impairment" includes a mental illness, developmental disability, posttraumatic stress disorder, dual diagnosis, autism, youth in crisis and traumatic brain injury. History: Laws 2003, ch. 320, § 9; 2011, ch. 180, § 2; 2023, ch. 86, § 8. The 2023 amendment, effective June 16, 2023, transferred certain discretionary responsibilities from the director of the New Mexico law enforcement academy to the law enforcement certification board; and in Subsection B, after "certification at the", deleted "director's" and added "board's", after "discretion", added "as provided in Section 29-7-4.3 NMSA 1978", after "may be reinstated", deleted "at the discretion of the director" and added "by the board", and after "presents to the", deleted "director" and added "board". The 2011 amendment, effective July 1, 2011, required training in crisis management, including interaction with persons with mental impairments training, and added a definition of "mental impairment".
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