New Mexico Code § 24-37-4

Billing transparency and patient notification
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A. Beginning January 1, 2027, a hospital or health system that charges a facility fee
shall:
(1) at the time an appointment is scheduled and again at the time health care
services are rendered, provide notice to a patient that:
(a) discloses that a facility fee may be charged;
(b) indicates the amount of the facility fee;
(c) discloses that a facility fee may not be covered in whole or in part by the
patient's insurance; and
(d) to the extent practicable, shall be provided in the patient's preferred
language;
(2) post a plainly visible sign written in English and Spanish that states that a
patient may or may not be charged a facility fee in addition to the cost of a professional
fee. The sign shall:
(a) include information on the types of facility fees that the hospital or health
system is prohibited from charging under the Fair Pricing for Routine Medical Care Act;
(b) disclose that patients who do not have health insurance coverage are
exempt from paying a facility fee under the Fair Pricing for Routine Medical Care Act;
(c) be located within the health facility in an area where patients seeking care
register or check in; and
(d) include information on where a patient may inquire further about facility
fees; and
(3) provide patients with a standardized bill that:
(a) is clear, consumer-friendly and, to the extent practicable, in the patient's
preferred language;
(b) includes itemized charges for each health care service provided;
(c) specifically identifies any facility fee charged;
(d) identifies specific charges that have been billed to the patient's insurance;
and
(e) provides contact information for a person the patient may contact to
contest charges in the bill.
B. If a patient, after receiving notice pursuant to Paragraph (1) of Subsection A of
this section and before services are rendered, declines, cancels or reschedules an
appointment because the facility fee is too high or may not be covered by the patient’s
insurance plan, the hospital or health system shall not impose a cancellation fee, no-
show fee or other penalty for that appointment.
History: Laws 2026, ch. 43, § 4.

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