I. The department may investigate, upon written complaint or on its own initiative, or hold a hearing, after notice, to determine whether any household goods carrier has failed to comply with RSA 359-T or rules adopted by the commissioner relative to RSA 359-T. II. If the department finds, after a hearing, that a carrier has failed to comply with RSA 359-T, the department may issue an appropriate order to compel compliance. III. The department may dismiss any complaint which does not state reasonable grounds for investigation and action by the department.
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