The executive director shall take no disciplinary action without a hearing. At least 14 days prior to the hearing, the executive director shall serve all parties in a disciplinary proceeding, either personally or by registered mail, with a written copy of the complaint filed and notice of the time and place for hearing. All complaints shall be objectively received and fairly heard by the executive director, but no complaint shall be acted upon unless in writing. A hearing shall be held on all written complaints received by the executive director within one year of the date notice of a complaint was received by the accused, unless otherwise agreed to by the parties. Written notice of all disciplinary decisions made by the executive director shall be given to all parties to the proceeding upon their issuance.
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