Nevada Code § 703.172

Division of Consumer Complaint Resolution: Establishment; duties
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1. A Division of Consumer Complaint
Resolution is hereby established within the Commission.
2. Pursuant to regulations adopted by the
Commission, the Division of Consumer Complaint Resolution shall:
(a) Receive and investigate complaints made
against any public utility or alternative seller;
(b) Conduct appropriate investigations of the
service practices of utility companies or alternative sellers; and
(c) Perform such other functions as are required
by law or as the Commission deems appropriate.

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