1. The Administrator may on his or her own motion, and shall upon receiving a complaint, investigate the actions of any licensee or any other person who assumes to act in the capacity of a licensee in this State. A complaint must be verified and filed with the Division within 2 years after the act complained of. 2. If the Administrator finds that the licensee or other person has acted in violation of this chapter, and that the violation is not repeated or continuing, the Administrator may attempt to secure a correction of the violation or satisfaction for the complainant from the licensee or other person. If the Administrators attempt fails or if the Administrator determines that disciplinary action is necessary, the Administrator may take disciplinary action. 3. If the Administrator finds that the violation is being repeatedly or continuously committed, or if in the Administrators discretion the violation warrants disciplinary action, the Administrator may take disciplinary action without seeking correction or satisfaction. 4. Except as otherwise provided in this section and NRS 239.0115 , a complaint filed with the Division, all documents and other information filed with the complaint and all documents and other information compiled as a result of an investigation conducted to determine whether to initiate disciplinary action against a licensee or other person who assumes to act in the capacity of a licensee are confidential. 5. The charging documents filed with the Administrator to initiate disciplinary action pursuant to this chapter and all documents and information considered by the Administrator or a hearing officer when determining whether to impose discipline are public records. 6. An order that imposes discipline and the findings of fact and conclusions of law supporting that order are public records. 7. The Administrator shall, to the extent feasible, communicate or cooperate with or provide any documents or other information to any other licensing board or any other agency that is investigating a person, including, without limitation, a law enforcement agency.
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